Terms & Conditions

Effective Date: 01/01/2025

Welcome to First Response Property Developments Ltd . These Terms and Conditions  govern your access to and use of our property maintenance services and website. By engaging our services or using our website, you agree to these Terms. If you do not agree, please refrain from using our services.

1. Services Provided

We offer property maintenance and related services to homeowners, landlords, and businesses in the Birmingham and Nottingham areas. Services include, but are not limited to:

General property repairs

Maintenance and upkeep

Emergency call-outs

Other property-related services as agreed.

The scope of services will be outlined in a written agreement, estimate, or invoice provided before work commences.

2. Quotes and Pricing

All quotes provided are valid for 30 days from the date issued unless otherwise stated.

Prices are subject to change based on unforeseen circumstances or additional work required, but any changes will be communicated and agreed upon in advance.

VAT (if applicable) will be added to the final invoice.

3. Payment Terms

Payment is due within [insert number] days of the invoice date, unless otherwise agreed in writing.

Late payments may incur interest charges at a rate of [insert rate]% per month.

Payments can be made via [list payment methods, e.g., bank transfer, card, etc.].

4. Cancellations and Refunds

Cancellations must be made at least [insert number] hours before the scheduled service.

For cancellations made after this period, a cancellation fee may apply.

Refunds will only be issued for services not performed, excluding non-refundable deposits or fees for materials purchased.

5. Access to Property

You agree to provide access to the property at the agreed time for the scheduled work. If access is not available, additional charges may apply for rescheduling or delays.

6. Liability and Warranty

We guarantee the quality of our workmanship for a period of [insert warranty period] from the date of completion.

Our liability is limited to the value of the services provided.

We are not responsible for damage caused by pre-existing issues, misuse, or third-party interference.

We hold appropriate insurance to cover our work, but any damage resulting from circumstances beyond our control (e.g., extreme weather) is excluded.

7. Health and Safety

We comply with all relevant health and safety regulations during the provision of our services.

You are responsible for ensuring that the worksite is free of hazards and safe for our team to operate.

8. Materials and Equipment

Any materials or equipment supplied by us remain our property until payment is made in full.

If you supply materials, we cannot guarantee their suitability or quality and are not liable for any issues that arise as a result.

9. Complaints and Dispute Resolution

If you are dissatisfied with our services, please contact us at [insert contact details] to discuss your concerns. We are committed to resolving disputes promptly and amicably.

10. Termination of Services

We reserve the right to terminate services if:

Payment is not made as agreed.

There is a breach of these Terms.

Unsafe or inappropriate conditions prevent us from performing the work.

11. Use of Our Website

By using our website, you agree to:

Not use the site for unlawful purposes.

Not engage in activities that disrupt or harm the site.

Any content provided on our website is for informational purposes only and does not constitute professional advice.

12. Privacy

Your privacy is important to us. Please refer to our Privacy Policy [link to Privacy Policy] for details on how we collect, use, and protect your information.

13. Changes to Terms

We may update these Terms from time to time. Any changes will be effective immediately upon posting on our website.

14. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Contact Us

If you have any questions or concerns about these Terms, please contact us: 

First Response Property Developments Ltd